Need Further Assistance?

Rebate Gateway experts are on hand to assist you in accessing your tax rebate through telephone, email or web chat.

Please note: We are not HMRC


We are processing claims as normal and our full customer service team is available to assist you via email or messenger. We’re working through messages as quickly as possible but please bear with us if responses take a little longer than normal.

We are currently seeing increased processing times at HMRC due to staff shortages. We kindly ask you do not chase us for an update on your claim unless it has been 16 weeks since your claim was submitted. Rest assured we will be in touch with you as soon as we have an update for you.

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Rebate Gateway
7 Bell Yard
London, WC2A 2JR

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Contact Us

Call our information line 7 days per week
Mon-Thurs 08:30 – 20:30
Fri 08:30 – 18:00 and Sat 09:00 – 13:00

Call Us on 0333 444 1054

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